Commercial Customers

Retention Rating Guidelines

Comparisons made easy

The Carpet Texture Retention Rating system identifies the level of appearance change of a carpet surface resulting from foot traffic.  These guidelines are intended to assist designers, architects and specifiers in selecting commercial carpet with acceptable texture retention performance in specific end-use applications.

Scope:  The Carpet Texture Retention Rating system identifies changes in appearance on a 1 to 5 numbered scale: 5 represents no change in appearance and 1 represents a very severe change.  The ratings indicate the amount of change from the original in the texture of the pile yarn expected in a given traffic area during the first year after installation. The rating does not reflect the potential influence of variable factors such as soiling, staining, maintenance and improper installation. Carpet with a higher rating, such as 4.5 or 4.0, will retain its original new appearance longer under various traffic conditions than carpet with a lower rating.  The rating numbers can often be found in architect folders on all commerical projects. 

Texture Appearance Retention Rating determination:  The Texture Retention Rating value is determined by grading the appearance change of a carpet subjected carpet subjected to simulated traffic exposure either from actual walkers or from laboratory drum tests such as from Hexapod or Vettermann Drum testers. Carpet is tested without underlay cushion material. After simulated traffic exposure, the exposure-conditioned carpet is rated according to CRI TM101-Assessment of Carpet Surface Appearance Change using CRI Carpet Appearance Retention Grading Scales.

To obtain the projected appearance retention performance, the carpet must be correctly installed following the manufacturer’s instructions and in accordance with the installation guidelines in CRI 104 Standard for Installation Specification of Commercial Carpet. Continuing must be in accordance with the carpet manufacturer’s recommendations.

» Download: CRI 104 PDF (PDF 124 KB) Need Help with PDF?

Table 1
Appearance Retention Rating Determination for Commercial Carpet
Based on a 12,000 cycle Hexapod exposure conditioning test, commercial carpets shall have at least a:
≥2.5 ARR for application in a Moderate traffic end use
≥3.0 ARR for application in a Heavy traffic end use
≥3.5 ARR for application in a Severe traffic end use

Use classification determination: The moderate, heavy or severe end-use classification is determined based on the expected number of users, type of traffic, anticipated frequency and intensity of use and similar factors.  The classification system indicates the minimum Texture Retention Rating for an individual end-use application.  At the discretion of the specifier, a higher rating classification may be specified for the end use application. Traffic level classification for stair applications should be rated as severe.

Table 2

Each end-use application is identified with either a moderate, heavy or severe traffic level classification.  For an individual end-use application, select a commercial carpet with at least a Texture Retention Rating as indicated in the Traffic Level Classification column.  A higher value rated carpet may be selected if so desired by a specifier.

End-Use Application Traffic Level Classification
Moderate
Heavy
Severe
 
Banks/Credit Unions      
     Entrance and customer banking space     ≥3.5 ARR
     Open office space   ≥3.0 ARR  
     Private offices   ≥3.0 ARR  
 
Bowling Alleys      
     Concourse (excluding food service, working and storage areas)     ≥3.5 ARR
 
Chapels and Other Religious Facilities      
     Educational wing   ≥3.0 ARR  
     Worship areas   ≥3.0 ARR  
 
Child Care Centers     ≥3.5 ARR
 
Clubs     ≥3.5 ARR
 
Golf Course Clubhouse      
     Administrative (no golf shoe traffic)   ≥3.0 ARR  
     Dining area (no golf shoe traffic)     ≥3.5 ARR
     Grill area (golf shoe traffic)   ≥3.0 ARR  
     Pro shop (golf shoe traffic)   ≥3.0 ARR  
 
Libraries     ≥3.5 ARR
     Conference rooms     ≥3.5 ARR
     Corridors     ≥3.5 ARR
 
Lodging Facilities/Dormitory, etc.      
     Conference rooms     ≥3.5 ARR
     Combination living/sleeping rooms   ≥3.0 ARR  
     Dining facilities     ≥3.5 ARR
     Offices   ≥3.0 ARR  
     Public areas (lobbies, lounges, TV rooms, day room, etc.)     ≥3.5 ARR
     Sleeping rooms   ≥3.0 ARR  
 
Medical Facilities (excluding patient treatment areas)      
     Assisted living areas   ≥3.0 ARR  
     Chapels ≥2.5 ARR    
     Classrooms   ≥3.0 ARR  
     Clinical waiting areas (outpatient/pharmacy/ancillary zone only)     ≥3.5 ARR
     Consultation rooms   ≥3.0 ARR  
     Corridors     ≥3.5 ARR
     Dining areas     ≥3.5 ARR
     Elevators     ≥3.5 ARR
     Entrance areas (entry mats should be utilized)     ≥3.5 ARR
     Libraries   ≥3.0 ARR  
     Lobbies     ≥3.5 ARR
     Lounges   ≥3.0 ARR  
     Offices, private/semi-private     ≥3.5 ARR
     Patient rooms   ≥3.0 ARR  
     Playrooms-OB/GYN-Pediatric clinic     ≥3.5 ARR
     Staff sleeping and watch areas ≥2.5 ARR    
     Combination living/sleeping rooms   ≥3.0 ARR  
     Multi-purpose areas     ≥3.5 ARR
     Sleeping rooms ≥2.5 ARR    
 
Military Housing      
   Bachelor Enlisted Quarters      
     Dining facilities     ≥3.5 ARR
     Offices   ≥3.0 ARR  
     Public areas (lobbies, lounges, etc.)     ≥3.5 ARR
     Sleeping/living rooms     ≥3.5 ARR
 
Retail Stores      
     Offices   ≥3.0 ARR  
     Restaurant & cafeteria dining areas     ≥3.5 ARR
     Sales areas     ≥3.5 ARR
 
Theaters     ≥3.5 ARR
 
Training Buildings/Educational Facilities
(including dependents’ schools)
     
     Classrooms     ≥3.5 ARR
     Corridors     ≥3.5 ARR
     Staff/administration offices   ≥3.0 ARR  
 
Youth Centers     ≥3.5 ARR

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